Found Description
This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
DESCRIPTION:
Are you excited about solving technical problems and improving customer experiences through investigation and debugging? The Alexa 3P Experiences Quality Monitoring team is looking for a Support Engineer I to join our team in Bengaluru.
In this role, you will investigate customer-reported defects across Alexa+ 3P experiences, perform log analysis to identify root causes, and support issue resolution workflows. You will work alongside senior engineers and AI-powered monitoring tools to ensure quality across Alexa+ experiences, building your technical depth in debugging, root cause analysis, and conversational AI systems.
Key job responsibilities
Investigate customer-reported defects across Alexa+ 3P Add-ons and skills using debugging tools and service logs.
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DESCRIPTION:
Are you excited about solving technical problems and improving customer experiences through investigation and debugging? The Alexa 3P Experiences Quality Monitoring team is looking for a Support Engineer I to join our team in Bengaluru.
In this role, you will investigate customer-reported defects across Alexa+ 3P experiences, perform log analysis to identify root causes, and support issue resolution workflows. You will work alongside senior engineers and AI-powered monitoring tools to ensure quality across Alexa+ experiences, building your technical depth in debugging, root cause analysis, and conversational AI systems.
Key job responsibilities
Investigate customer-reported defects across Alexa+ 3P Add-ons and skills using debugging tools and service logs.
<...