Found Description
Chase Taylor Recruitment are currently working with an established and innovative business within the fenestration sector to recruit an experienced Support Coordinator.
This is an exciting opportunity for a Support Coordinator with strong industry knowledge and excellent customer service skills to join a specialist team supporting customers with software and system-related enquiries.
The Opportunity
As a Support Coordinator, you will become a key point of contact for customers, helping to resolve technical and operational queries while working closely with internal departments to ensure a high standard of service delivery. The position offers genuine scope to develop your technical knowledge and progress within the support function.
Main Duties
* Act as a first point of contact for customers via telephone, email and support ticketing systems.
* Investigate and resolve customer queries, escalating issues where necessary.
* Work alon...
This is an exciting opportunity for a Support Coordinator with strong industry knowledge and excellent customer service skills to join a specialist team supporting customers with software and system-related enquiries.
The Opportunity
As a Support Coordinator, you will become a key point of contact for customers, helping to resolve technical and operational queries while working closely with internal departments to ensure a high standard of service delivery. The position offers genuine scope to develop your technical knowledge and progress within the support function.
Main Duties
* Act as a first point of contact for customers via telephone, email and support ticketing systems.
* Investigate and resolve customer queries, escalating issues where necessary.
* Work alon...
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