Found Description
Overview
Do you have a passion for great service and enjoy solving IT challenges — and do you want to be the one who makes a difference when it really matters? We are looking for engaged support consultants for our department at EG Construction, who thrive with responsibility and stay calm under pressure.
The Role
EG Construction develops IT solutions for the construction industry. To continue developing and offering the most forward-thinking solutions, we are now looking for a support consultant for our service desk in Tønsberg. The support department at EG Construction Norway consists of 11 dedicated and highly qualified employees, providing support to close to 10,000 customers and 50,000 users.
As a support consultant, you will be the first point of contact for our customers and help solve technical challenges via phone, chat, email, remote access, and AI agents. You will work with both 1st and 2nd line cases, document errors, create user gu...