Found Description
Responsibilities
- Monitoring and managing alerts on Micro Focus platforms and Core Banking applications
- Technical analysis and incident resolution (end-to-end troubleshooting)
- Analysis of logs, traces and application behavior
- Operational support in production and non-production environments
- Event and alert management using observability tools
- Interaction with development, database, middleware and infrastructure teams
- Execution of operational procedures and support for changes
- Documentation of incidents, solutions and procedures (runbooks / knowledge base)
- Identification of operational improvements and stabilization opportunities
Requirements
- Technical knowledge of Micro Focus environments / Core Banking
- Experience in support and operation of Micro Focus platforms
- Experience in mainframe modernization environments (Gravity)
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