Found Description
With teams operating across multiple countries, we celebrate diversity and value what makes each individual unique. Youll be part of a supportive, people-first environment that prioritises collaboration, well-being, and professional growth—giving you the tools to succeed and build a career with long-term opportunities.
You will be working on-site from our Durban North Coast office, a dynamic and welcoming environment where teamwork, innovation, and customer focus come together. Youll join a close-knit community of like-minded professionals who often become friends for life.
What you will do in this role
Take ownership of high-profile and escalated customer cases, managing them from start to resolution
Manage work orders in line with defined business SLAs
Proactively identify and offer solutions to customer issues or concerns
Consistently apply agreed behavioural, quality, and compliance standards
Share knowledge and best practices with team members
Communicate r...
You will be working on-site from our Durban North Coast office, a dynamic and welcoming environment where teamwork, innovation, and customer focus come together. Youll join a close-knit community of like-minded professionals who often become friends for life.
What you will do in this role
Take ownership of high-profile and escalated customer cases, managing them from start to resolution
Manage work orders in line with defined business SLAs
Proactively identify and offer solutions to customer issues or concerns
Consistently apply agreed behavioural, quality, and compliance standards
Share knowledge and best practices with team members
Communicate r...