C

Supervisor/Manager Call center

Confidential

Monterrey, Nuevo Leon, Mexico Full-time July 10, 2026

Found Description

We help our clients enhance their talent attraction capacities, especially in technological profiles.

We constantly innovate and actively seek to find the best solutions for clients and professionals. We understand the needs of our customers and aim to be the industry specialists.

We offer consulting services to technology companies in various areas, including IT, software development, cybersecurity, and project management. Our employees are the reason for the company's existence, and their satisfaction translates into that of our customers.



Service Desk Operations and Governance - 5+ years of experience

SLA, KPI, and Performance Management

Leadership and Team Management

Escalation and Incident Management

Reporting and Operational Reviews

Quality Assurance and Continuous Improvement

Self-Service, Analytics, and Automation<...

Ready to Apply?

Submit your application for Supervisor/Manager Call center at Confidential

Apply Now