Found Description
The Quality Supervisor, Customer Solutions Insights is a key role in the Customer Solutions organization at Asurion. This position is responsible for supervising the day-to-day Insights Analyst activities including scheduling staff and work, coordinating training for analysts, assisting managers in developing and implementing key initiatives, and ensuring processes and procedures are followed and evaluated for effectiveness. The Supervisor provides Insights reports to management and attends various meetings, conducts audits on Insights Specialist work, and provides performance development for the Insights Specialists. May supervise analysts in multiple locations.
Leadership Responsibilities
- Fosters a cooperative team environment; provides recognition, rewards and career enrichment opportunities for team members.
- Provides leadership, direction, support and career development to Insights team in a manner consistent with Asurion's Core Values and bu...