Found Description
Supervisor, Operations
Full Location: Pasig - PH
Are you positive, motivated and ready to learn in a fast‑paced environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and making the communities we live and work in a better place to be.
The Supervisor role provides World‑class support to the Call Center Agents and our clients’ customers, as well as consistently driving to exceed performance targets. The supervisor supports and develops RAs by providing and delivering a Best‑In‑Class level of coaching in areas of call center performance, customer service, technology, and professional development.
Specifically, the Supervisor role will work across the matrix on a regional basis to interview and close candidates for all assigned regions. The role will be hands‑on and subjected to daily quotas that...