Supervisor of Customer Support in Mining

Join Toromont Cat as a Customer Support Supervisor, providing critical operational leadership in the mining sector. Focus on customer loyalty and support while promoting a safe working environment.
Your main duties will include leading your team, ensuring adherence to health and safety initiatives, and managing customer inquiries efficiently. You will also generate essential performance reports and play an active role in strategic planning sessions. Guiding your team towards achieving personal and collective objectives will be key.
Key Responsibilities:
• Promote safe, environmentally sound work practices
• Inspire and direct Technicians and service staff
• Handle daily customer inquiries and resolve issues
• Create and present fleet maintenance performance reports
• Lead strategic initiatives for workforce and asset planning
Requirements:
• At least a post-secondary education
• 3-5 years experience in supervisory or management roles
• Strong customer s...