Found Description
A través de nuestros asociados, Conduent ofrece servicios y soluciones de misión crítica a empresas de Fortune 100 y más de 500 gobiernos, creando resultados excepcionales para nuestros clientes y los millones de personas que cuentan con ellos. Tienes la oportunidad de prosperar personalmente, marcar la diferencia y ser parte de una cultura donde la individualidad se nota y valora todos los días.
II. **Job Scope & Expectation**
1. **Operations**
+ The Healthcare Supervisor plays a vital role in ensuring seamless operations by collaborating with Senior Leadership, Workforce Management (WFM), Training, Quality Assurance (QA), and internal LOBs to support members on their concerns.
+ Collaborate with WFM to oversee daily operations, monitor adherence and aux usage, address issues like over breaks and unauthorized auxes/logouts, and notify WFM as needed.
+ Lead and inspire a team of Customer Service Associates, SMEs, and QAs by example, fostering a cultur...
II. **Job Scope & Expectation**
1. **Operations**
+ The Healthcare Supervisor plays a vital role in ensuring seamless operations by collaborating with Senior Leadership, Workforce Management (WFM), Training, Quality Assurance (QA), and internal LOBs to support members on their concerns.
+ Collaborate with WFM to oversee daily operations, monitor adherence and aux usage, address issues like over breaks and unauthorized auxes/logouts, and notify WFM as needed.
+ Lead and inspire a team of Customer Service Associates, SMEs, and QAs by example, fostering a cultur...