The opportunity
We’re looking for candidates who can work with us as Experience Management (EM) POC for assigned SET(s)/industry/sector teams to ensure timely execution of resource scheduling activities and deliver highest quality scheduling support while meeting deployment timelines.
Your key responsibilities
Work as subject matter expert on resource management concepts and scheduling tools for the assigned SET(s)/industry/sector teams Work with GDS Service Delivery teams to create optimized resource portfolios/resource allocation plan on classified accounts/clients. Proactively identify staffing challenges and provide customized scheduling solutions. Ensure staffing guidelines are consistently followed within the resource management and Service Delivery teams. Ensure resource schedules are timely and accurately updated on the scheduling tools. Optimize resource utilization thro...