Supervising Associate - AWS EA COE (US Nightshift)

Supervising Associate - AWS EA COE (US Nightshift)

Job Summary: The Supervising Associate within the Executive Assistant Center of Excellence (EA CoE) plays a key role in supporting the delivery of seamless administrative services across the organization. This role functions as a bridge between individual Executive Assistants and leadership, ensuring the consistent execution of operational tasks, supporting team efficiency, and driving continuous improvement. The Supervising Associate also acts as a mentor, resource person, and quality champion within the team.

Key Responsibilities

Team Coordination & Oversight

• Support the Team Leader in managing daily task allocations and service coverage across the EA team.
• Monitor team performance against key metrics and ensure compliance with service standards.
• Coordinate onboarding, buddy systems, and knowledge‑sharing activities for new or transitioning Executive Assistants.