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Sunnybrook Patient Experience Advisor Role

Sunnybrook Health Sciences Centre

toronto, on, Canada Full-time July 16, 2026

Found Description

Join Sunnybrook Health Sciences Centre as a Patient Experience Advisor to enhance patient relations and project initiatives. Collaborate with healthcare professionals to deliver impactful solutions.

In this position, you'll lead interactions with patients and families, addressing concerns and improving overall satisfaction. The role requires a proactive individual capable of developing strategies to promote a better patient experience. Your efforts will ensure that hospital environments support families in meaningful ways.

Key Responsibilities:
• Facilitate resolution of patient care concerns
• Work with stakeholders to enhance patient engagement
• Train team members on patient experience improvements
• Plan and execute patient experience surveys
• Celebrate staff and physician service excellence

Requirements:
• Minimum 5 years in patient relations or healthcare
• Degree in health-related discipline; Maste...

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