Found Description
Join Suger as a Product Solutions Manager, connecting customers with our engineering teams to resolve technical challenges efficiently. Work in a dynamic hybrid setting in Downtown Vancouver.
This role at Suger is crucial as you manage the bridge between clients and our technical teams. Your daily tasks will involve understanding and articulating customer issues effectively while collaborating closely with software engineers and product managers. A strong grasp of technical concepts will help you advocate for customer needs and ensure their challenges are addressed.
Key Responsibilities:
• Identify and communicate customer issues effectively
• Work with engineers to find technical solutions
• Translate customer feedback into product enhancements
• Collaborate with product teams on customer requirements
• Maintain high levels of customer satisfaction
Requirements:
• Knowledge of technical products in B2B software
• Strong communication for hybrid work setti...
This role at Suger is crucial as you manage the bridge between clients and our technical teams. Your daily tasks will involve understanding and articulating customer issues effectively while collaborating closely with software engineers and product managers. A strong grasp of technical concepts will help you advocate for customer needs and ensure their challenges are addressed.
Key Responsibilities:
• Identify and communicate customer issues effectively
• Work with engineers to find technical solutions
• Translate customer feedback into product enhancements
• Collaborate with product teams on customer requirements
• Maintain high levels of customer satisfaction
Requirements:
• Knowledge of technical products in B2B software
• Strong communication for hybrid work setti...