Subject Matter Expert - Inbound Voice

Subject Matter Expert - Inbound Voice

Location : Infopark, Kochi

Qualification : Graduation Mandatory

Experience : Minimum 3–5 Years of experience as an SME in an Inbound Voice Process (Mandatory)

Shift :  6:00 PM – 3:00 AM (Monday - Friday)

Work Mode : Work from Office

Salary : ₹4.5 LPA – ₹5.5 LPA

We are seeking a highly motivated and experienced Subject Matter Expert (SME) to support inbound voice operations. The ideal candidate should possess strong process knowledge, excellent communication skills, and the ability to coach and guide team members to achieve operational excellence and customer satisfaction.

Responsibilities