Student Success Manager (Remoto)

We're looking for a Student Success Manager to own the end-to-end journey of a portfolio of cohorts, from the moment a student enrolls until they graduate. In our model, each cohort is treated as an account: you'll manage 6-7 cohorts at a time, an average of 150-200 students, and your job is to keep them progressing, engaged, and ultimately graduating.

This is not a support role reacting to tickets. It's a proactive, data-informed role: you'll monitor leading indicators of risk, intervene before students disengage, and run a consistent cadence of touchpoints across the entire program, not just in the first few weeks.

• Manage the full lifecycle of 6-7 cohorts simultaneously, adapting your level of attention to each student's needs, independent students need to know you're available without frequent check-ins; at-risk students need proactive outreach.
• Review weekly risk signals (pace vs. cohort, en...