Strategy Director (Toronto)

About the Strategy Director Role

We are seeking a Strategy Director to join our mission.

Reporting to the Chief Strategy Officer and working closely with our cross‑functional teams, you’ll use your strategic skills, data know‑how and CRM expertise to uncover new and better ways for our diverse portfolio of clients to connect with and delight their customers across 1:1 and CRM initiatives and lifecycle programming.

You will lead a variety of projects and programs, going deep to understand the market, the customer, the vertical, the brand, and their points of intersection before synthesizing your customer‑first recommendations: Within 1:1 or data‑driven channels, how can we best attract, engage, build trust, build loyalty – and help the buyer buy?

You will confidently translate strategic insights, pillars and recommendations into briefs and technical requests that inspire big thinking while supporting implementation‑to‑spec.

And on the other sid...