Strategic Workforce Management Lead – Real-Time Scheduling

Support Services Group Philippines is looking for a Workforce Management Supervisor who will be responsible for leading high-performing workforce management teams to optimize efficiency and operational performance. You will work directly with operational leaders and provide comprehensive daily reports on workforce metrics.

This role requires a minimum of 1-2 years of call center supervisory experience and involves managing multiple priorities in a fast-paced environment. Competitive compensation and opportunities for professional development await.