Strategic Workforce Forecasting & Scheduling Analyst

Majorel is seeking a Workforce Scheduling and Forecasting Specialist in Muntinlupa, Philippines. This role is integral to optimizing workforce management by analyzing forecasts, scheduling employee shifts, and ensuring adequate staffing.

The ideal candidate should have 3-5 years experience in call centers and familiarity with workforce management tools like Aspect and eWFM. Flexibility and a strong focus on customer orientation are essential for success in this position.