Strategic Workforce & Capacity Planning Manager

ProbeGroup Philippines Inc. is seeking a Manager to manage programme staffing ensuring compliance with WFM operating procedures. This role involves liaising with clients and internal stakeholders to maximize efficiency through innovative real-time solutions.

You will be responsible for capacity planning, analyzing contact patterns, and reporting to drive operational results. The ideal candidate has 2-5 years of managerial experience and is amenable to work in Eastwood, Quezon City.