Strategic Technical Account Manager (Xico)

Job Summary

Motive is looking for a Senior Technical Account Manager in Mexico City to provide strategic technical leadership to premier customers.

Responsibilities

• Oversee account health and manage technical challenges while ensuring excellent customer satisfaction.
• Provide strategic technical leadership to premier customers.
• Maintain flexibility for on‑call support.

Qualifications

• Experience in technical support.
• Bilingual in Spanish and English.
• Strong analytical and communication skills.
• Technical degree preferred.

Motive is an equal opportunity employer.