Strategic SaaS Implementation Lead

Hootsuite is seeking an Implementation Specialist in Mexico City to lead and execute projects for Hootsuite and Talkwalker products. You will work closely with the success team to deliver high-quality customer outcomes while managing multiple projects.

The ideal candidate will possess 2-5 years of customer-facing experience with SaaS platforms, a strong focus on customer service, and the ability to lead trainings and manage technical issues. Join us to help foster long-term customer relationships.