Strategic L&D Leader for BPO & Telecom Ops

Alpha is seeking a strategic Learning & Development Manager in Umhlanga Rocks. This role involves leading the design and implementation of organizational learning strategies while driving workforce capability and leadership development.

The ideal candidate should have 5-7 years of experience in L&D within telecommunications or contact centre environments, along with strong facilitation, coaching, and stakeholder management skills. A valid driver's license is essential.