Strategic Insights Lead — Customer Intelligence

Globe Telecom, Inc. is seeking a Customer Intelligence Manager based in Cebu City. This role involves managing quantitative and qualitative research projects, translating customer and market data into actionable insights to empower business decision-making.

The ideal candidate will lead end-to-end research processes, ensuring rigorous methodology and data quality while presenting findings to senior stakeholders. Responsibilities include conducting advanced statistical analyses and developing dashboards to improve stakeholder access to critical insights.