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Strategic Director of IIC Operations

Manulife

toronto, on, Canada Full-time July 13, 2026

Found Description

Shape the future of operations at Manulife as the Strategic Director of IIC Operations. This hybrid role demands strategic planning, KPI management, and excellent communication skills.

As a key leader in Manulife's Montreal office, you'll lead strategic planning initiatives and facilitate cross-departmental collaboration. Your expertise in financial services and operations will guide the insurance portfolio's alignment with the company's overarching strategy. You will also mentor and evaluate high-caliber staff to foster a customer-first culture.

Key Responsibilities:
• Develop long and short-term strategic plans
• Manage robust reporting on strategy progress
• Facilitate ideation sessions and annual planning
• Collaborate with portfolio managers on strategic alignment
• Drive communication and change-management strategies

Requirements:
• 8+ years in strategy, operations, or change management
• Strong prob...

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