Strategic Director of Client Services

Advance your career as a Director of Client Services Management within a leading facility services organization in Canada. Engage with VP-level stakeholders while guiding a proficient team to foster long-lasting client relationships.
In this pivotal role, you will oversee major enterprise accounts and ensure excellence in service delivery. Your hands-on management will blend with strategic insight to nurture a high-performing team of Account Managers and Service Specialists. Your leadership will drive significant account renewals and address operational challenges effectively.
Key Responsibilities:
• Oversee all aspects of account management and client interactions.
• Develop and mentor teams of Account Managers and Service Specialists.
• Build strategic relationships with executive-level contacts.
• Drive account renewals while strategically mitigating risks.
• Deliver detailed reporting on account health to executive leadership.
Requirements:
• 7-10 years i...