Strategic Customer Success Manager - Post-Sales Growth

Equinix is seeking a Customer Success Manager to drive onboarding, adoption and retention across the customer lifecycle. You will partner with post-sales teams to resolve pain points, articulate value, and identify upsell opportunities to protect and grow revenue.

In this role, you will lead strategic conversations, monitor health metrics, and collaborate with Delivery, Support, Sales, Marketing, Product and Ops to deliver world-class customer experiences and continuous value realization.