Strategic Customer Success Leader

Equinix is seeking a Customer Success Manager to drive engagement, satisfaction and retention across the customer lifecycle. You will partner on post‑sales journeys, resolve pain points, and develop value realization through best‑in‑class success plans with cross‑functional teams.

In this role you’ll enable renewals, upsell opportunities and monitor service management with a strategic, results‑driven approach, influencing stakeholder outcomes and long‑term business growth.