Strategic CSM: MuleSoft Platform Adoption & Renewal

Salesforce in Mexico City is seeking a Customer Success Manager (CSM) to ensure high-value customers on the Signature Success Plan achieve strong ROI with our platform. You will act as an extension of the customer’s team, guiding and advising on both business and technical concerns.

The role emphasizes coordinating deliverables across the Signature lifecycle, driving platform adoption, scheduling enablement sessions, tracking usage, and maintaining executive relationships to maximize value and