Strategic CSM, Enterprise SaaS: Growth & Onboarding

Diligent Corporation is seeking a Customer Success Manager I to oversee a portfolio of accounts, ensuring an exceptional customer experience. This role involves proactive account management and collaboration across teams to enhance customer satisfaction and retention.

The ideal candidate will have 3-5 years of experience in SaaS account management and excellent communication skills. Fluency in additional languages and experience with Salesforce are beneficial. Onsite work is required at least 50% of the time.