Strategic CS Lead: Onboarding & Growth for Global Accounts

Link-Worldwide is hiring a Team Lead, Customer Success based in Mexico to enhance performance across Brazil, LATAM, and Iberia. The role focuses on managing the customer journey for strategic accounts, emphasizing Onboarding, Adoption, Retention, and Expansion.

The ideal candidate will have more than 4 years in Customer Success and proven experience leading SaaS teams, with a strong emphasis on coaching and operational excellence.