Strategic Client Care Advisor - Escalations & Insights

Visa seeks a Managed Services Client Care Consultant in Bogotá, Colombia to enhance client relationships and deliver exceptional support. This role involves managing escalations, analyzing client data, and driving continuous improvement initiatives.

The ideal candidate will have at least 5 years of relevant experience, excellent communication skills, and proficiency in tools like Excel and Tableau. Visa values innovation and aims to uplift everyone's experience in payments technology.