Found Description
Drive client success as an AdTech Bilingual Account Manager at illumin. Use your bilingual proficiency in English and French to optimize engagement in a hybrid work environment.
You will report to the Manager of Account Management and act as a strategic partner for clients, understanding their business needs to propose effective ad solutions. This role emphasizes building relationships while collaborating with various teams to adapt our offerings to meet client expectations and industry trends.
Key Responsibilities:
• Facilitate smooth onboarding and account management processes
• Advocate for customer needs to enhance experience and retention
• Identify growth strategies through data-driven insights
• Monitor campaign performance and track key account health
• Collaborate across teams to share client feedback
Requirements:
• Proven expertise in account management or customer success roles
• Bilingual in English and French for effective communication
• ...
You will report to the Manager of Account Management and act as a strategic partner for clients, understanding their business needs to propose effective ad solutions. This role emphasizes building relationships while collaborating with various teams to adapt our offerings to meet client expectations and industry trends.
Key Responsibilities:
• Facilitate smooth onboarding and account management processes
• Advocate for customer needs to enhance experience and retention
• Identify growth strategies through data-driven insights
• Monitor campaign performance and track key account health
• Collaborate across teams to share client feedback
Requirements:
• Proven expertise in account management or customer success roles
• Bilingual in English and French for effective communication
• ...
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