Strategic Account Manager

Job

The Strategic Account Manager owns the long-term success, retention, and commercial growth of the company's largest and most complex enterprise client accounts. Acting as a trusted commercial advisor, the role focuses on building deep, multi-stakeholder relationships at the executive level to align software solutions with overarching client business goals. The position holds high responsibility for managing renewal risks, mitigating revenue churn, and driving expansion opportunities across a high-impact portfolio. Operating with a high degree of autonomy, the role ensures strategic value delivery and complex problem resolution to maximize client net revenue retention.

What You’ll Do

Drives the long-term retention and commercial growth of a high-value portfolio consisting of the company's most complex enterprise client accounts

Establishes and shapes deep, multi-stakeholder relationships at the executive level to anchor the business as a cor...