Found Description
Key Responsibilities
- Conduct onboarding and refresher training for store employees (e.g., Sales Associates, Cashiers, OICs)
- Deliver product knowledge training, particularly on tools and hardware items
- Monitor and evaluate staff performance and training effectiveness
- Develop and update training materials, manuals, and modules
- Conduct store visits to assess training needs and provide coaching
- Support store openings by facilitating initial training programs
- Ensure adherence to company standards, policies, and procedures
- Coordinate with Operations and HR for training schedules and needs
- Provide feedback and reports on training progress and staff development
Qualifications
- Bachelors degree in Business Administration, Education, HR, or related field
- At least 23 years experience in training, retail operations, or similar role
- Experience in h...