Store Operations Specialist (French Speaker)

About Joko helps consumers shop smarter by providing tools such as cash back, buy now pay later, automatic coupons, price drop alerts, and carbon footprint tracking. Founded in Paris and certified as a B Corporation, Joko operates internationally with teams in Paris, Barcelona, and New York, and offers flexible remote work options. With over six million users and a growing AI-powered shopping assistant, Joko is expanding its focus to the US market and aims to empower shoppers to make informed, cost‑effective, and sustainable purchasing decisions. Job Description We are building an Operations Manager role focused on fraud and claims to support the growth of Joko’s AI‑driven assistant. This position will protect users and operations by identifying risks, strengthening controls, and scaling processes. What You Will Do Analyze fraud signals, claims data, and operational metrics to identify risks, patterns, and inefficiencies. Lead initiatives to strengthen controls, automate workflows, and...