Found Description
Key Responsibilities
- Drive store performance to achieve and exceed sales targets.
- Maximise income streams through effective promotion of add‑ons, GP, and other revenue channels.
- Ensure consistent implementation of merchandising and marketing standards.
- Attract and retain a strong and loyal customer base.
- Oversee inventory controls and ensure effective stock management.
- Monitor store performance in line with stock availability and customer demand.
- Ensure exceptional customer experiences that exceed expectations.
- Review and act on Mystery Shopper reports and customer feedback.
- Resolve product and service‑related complaints quickly and effectively.
- Lead by example in reinforcing a customer‑first culture among staff.
- Train, develop and motivate staff to reach full potential.
- Plan for succession and promote internal growth.
- Manage performance consiste...