Store Experience & Operations Leader

Inditex in Switzerland is seeking a Customer Experience leader to shape store experiences by analyzing KPIs, identifying opportunities, and aligning touchpoints with service excellence.

You will guide teams, provide training, manage budgets, and uphold brand standards while continuously improving space and processes to keep the customer journey at the heart of every decision.

This role offers growth, hands-on leadership, and the chance to leave a lasting impact on how customers feel in-store.