Stage Experience Manager, Stores

As a Stage Experience Manager, you will be responsible for managing all aspects of the client experience and service offerings within a specific Sephora store location. This role supports client service, sales floor standards, team leadership, and all service-related areas such as the Beauty, Skin, and Fragrance Studio and the store’s beauty classes. You will also be accountable for developing beauty advisors, senior artistry, and skincare roles.

Responsibilities

• Develop and manage your team, overseeing daily operations at the Beauty, Skin, and Fragrance Studio and ensuring coordinators and beauty studio staff are adequately trained and driving service delivery.
• Embrace innovation by training beauty advisors to effectively use technology innovations to enhance the in‑store experience.
• Manage the services online reservation system, including publishing advisor availability, class dates, and times, and ensuring staffing levels support smooth c...