Found Description
Overview
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always‑on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI‑enhanced support for the more complex or high‑touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service.
What is the opportunity?
We’re building a new function at Intercom: AI Product Management. For over a decade, Intercom has invested in in‑house AI, with a team of machine learning scientists, ML engineers, researchers, and AI designers. Now, we’re expanding this team with product manag...