Found Description
Job Description
Our SWAT(Software Action Team) ensures the production stability of our customer application(s) and infrastructure services from an operations perspective. Our engineers are responsible for production stability and champions at all service levels and act as the last level of support for our customers (internal and external).
The ideal candidate for this position is a software engineer with a strong background in database technologies, performance analysis, and strong troubleshooting skills. The candidate must have a passion for chasing issues of complex systems running under dynamic, real-world loads. You will work in a fast-paced, innovative environment that allows direct influence on the organization and all our customers. In this role you will support the infrastructure by learning the platform from end to end.
What you get to do in this role:
- Become an SME in production database troubleshooting, ServiceNow instance perf...