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Job Summary
Important IT company at the Latin American level seeks a Site Reliability Engineer to proactively build and implement services that enhance IT and support operations.
Responsibilities
- Proactively build and implement services to make IT and support better at their jobs.
- Design and implement dashboards that provide valuable real-time insights of platform key metrics.
- Lead engagement with software developers, DevOps and other infrastructure engineers to integrate software development and delivery from inception to full operation, ensuring robust released software and systems.
- Optimize on‑call rotations & processes.
- Ensure incidents assigned to the team are managed within agreed SLAs.
- Document alarms in up‑to‑date Knowledge Base Articles.
- Conduct post‑incident reviews to identify platform status.
Qualifications
- Bachelor's degree in computer science or equivalent...
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