Found Description
**Job Information**:Department Name- BPOJob Type- Full timeIndustry- CommunicationsService Now Ticket- INC*******Modality- HybridWork Experience- 3-5 yearsAssigned Recruiter ContactDate Opened- 08/07/2025City- TijuanaState/Province- Baja CaliforniaCountry- MexicoZip/Postal Code- *****- The Senior Quality Assurance Supervisor will lead quality oversight for the Alliant line of business, focused on claims and certificates of insurance.This role is responsible for ensuring process accuracy, documentation compliance, and continuous improvement across back-office workflows.Sr Quality Assurance Supervisor will act as a bridge between auditing and operational excellence & drive measurable improvements by analyzing performance trends, coaching QA analysts, and executing continuous improvement initiatives**Responsibilities**:- Lead day-to-day operations of QA for Alliant's business lines, ensuring timely and accurate evaluations across all Lines of Business.
- Establish and monitor risk-...