Found Description
Description
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.
Role and Key Responsibilities:
Handle customer queries and banking transactions via semi-voice process
Perform financial data verification and documentation
Ensure compliance with banking policies and procedures
Maintain accuracy and attention to detail in all transactions
Collaborate with internal teams to resolve customer issues
Deliver high-quality service within defined SLAs
Key Skills & Knowledge:
Strong understanding of finance and banking fundamentals
Excellen...