Sr. Process Optimization Support (Bogotá)

Job Description

The GTM Optimization and Business Health team has a simple mission: we turn massive amounts of data into robust tools and actionable insights that drive business value, ensure ecosystem integrity, and provide best in class experience to our money movement clients. Our team is working to build consolidated, strategic and scalable analytics and monitoring infrastructure for commercial and money movement products.

Responsibilities

• Develop monitoring and alerting tools from real-time data feeds to monitor for performance drops, risk and fraud events, and rules violations
• Monitor near real time alerting tools and investigate and generate incidents for risk events and out of pattern activity
• Manage a caseload to ensure appropriate investigation and resolution of identified risk and performance events
• Drive to understand the root problems, define analytical objectives and formalize data requirements for various typ...