Found Description
**Position Summary**:
Provides 5th level of technical support for AutoZone stores concerning store system issues. Provide assistance and guidance to all the levels of support in the Store Technical Support team. Research and provide information to Development teams, Architects and IT Managers to find resolution for the store system issues; responsible for the development Store Technical Staff; might be responsible of 15+ staff teams if business needs demand it.
**Job Responsibilities
- Other duties may be assigned**:
- Proactively research and provide information/feedback to the different levels of support; make recommendations for support when appropriate, including but not limited to technical troubleshooting processes and standards.
- Documents resolutions, and provide feedback and maintain responsibility for the integrity, relevance and optimal communication of resolutions, resources and tools developed for or by the Store technical Support and Store DevOps or other ...
Provides 5th level of technical support for AutoZone stores concerning store system issues. Provide assistance and guidance to all the levels of support in the Store Technical Support team. Research and provide information to Development teams, Architects and IT Managers to find resolution for the store system issues; responsible for the development Store Technical Staff; might be responsible of 15+ staff teams if business needs demand it.
**Job Responsibilities
- Other duties may be assigned**:
- Proactively research and provide information/feedback to the different levels of support; make recommendations for support when appropriate, including but not limited to technical troubleshooting processes and standards.
- Documents resolutions, and provide feedback and maintain responsibility for the integrity, relevance and optimal communication of resolutions, resources and tools developed for or by the Store technical Support and Store DevOps or other ...