Found Description
We are looking for a Senior Operations Engineer to join our Network Operations Center (NOC) night team. In this role, you will be a strong contributor to maintaining the operational health of complex cloud infrastructure systems. You will leverage advanced monitoring tools, including AWS Cloudwatch, Datadog, and Cloudflare, to ensure the reliability, availability, and performance of customer systems. Your experience and technical expertise will help drive improvements in monitoring, incident response, and customer satisfaction. Upon the improvements of processes already established for our 24x7 Virtual Operations Center. Critical tasks include preventing and/or mitigating customer impact by monitoring, identifying, triaging, and resolving issues. As a team member, you will work with other engineering teams on escalations to ensure our services remain available, secure, and performing at world-class levels. You'll participate in continuous improvement initiatives by creating, upda...