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Sr. Manager, Technical Solutions

Databricks

bengaluru, karnataka, India Full-time June 09, 2026

Found Description

CSQ426R137

Databricks is looking for a Senior Technical Solutions Manager to grow, lead and manage the Technical solutions engineers and support teams in India. The Senior Technical Solutions Manager is responsible for building and managing a regional team of technical experts focused on resolving highly complex and long-running support tickets raised by Databricks customers while overseeing the Support operations.

Impact you will have:

  • Build and manage a team of Technical Solution Engineers
  • Provide coaching and mentorship to the engineers
  • Identify and implement process improvements to meet or exceed regional performance KPIs.
  • Establish training plans and subject matter expertise within the team.
  • Drive support escalations and establish cross-functional collaboration to manage and resolve issues.
  • Be a player-coach and provide technical leadership to the regional support team.
  • Coordinate with Sales and...
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