Sr. Manager, Product Intelligence & Analytics, Tim Hortons, Canada

Senior Manager, Product Intelligence & Analytics – Tim Hortons at Restaurant Brands International (RBI)

Responsibilities

• Lead product analytics and customer insight generation across digital guest experiences.
• Partner closely with Product teams to support experimentation strategy, KPI measurement, funnel analysis, feature performance tracking, and product optimization opportunities.
• Support experimentation operations and measurement methodologies across digital products and guest journeys.
• Develop scalable reporting frameworks, dashboards, and performance measurement models for digital product teams.
• Translate customer behavior, engagement trends, and performance insights into actionable business and product recommendations.
• Partner with AI/ML teams to operationalize insights, personalization opportunities, and predictive analytics initiatives.
• Support the evolution of self‑serve analytics, reporting autom...