Found Description
Overview
Grow your career with a growing organization. Whether they’re helping people reach their long-term financial goals or providing personal wealth management strategies, every associate contributes to changing the lives of those we serve for the better. When it comes to job satisfaction, that’s hard to beat. And from a personal satisfaction perspective, you’ll enjoy the freedom to support causes that matter to you and experience a truly inclusive work environment. Your future starts now.
Responsibilities
- Hire, train, coach, mentor and provide feedback to a team of 10 Implementation Analysts, including all aspects related to performance management.
- Monitor production and capacity levels of team, balancing overtime and time off requests to maintain service standards.
- Responsible for the resolution of complex escalations associated with assigned plans as necessary
- Obtain and document knowledge of new processes or ...